Information We Collect
Zen Proto LLC and its affiliates collect and use your data, such as your name, email address, and residential or business address, to provide you with Zen Proto LLC services. When you register on our website, we ask for your name and email address to create an account. When you place an order, we ask for your delivery address to fulfill your order.
We also use your information to communicate with you about our services. You can always choose and change whether you want to receive these communications. We may also use your data for internal purposes such as administering our website, improving our services, and complying with legal obligations. Your profile can include your name, image, username, and short bio, but only if you choose to share that information.
How We Protect Your Data
Your data will be collected and treated confidentially according to industry best practices. Access to your data will be restricted to a limited number of administrators. Unfortunately, no internet transmission method or electronic storage is entirely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your data for the purposes outlined in this policy; we will retain your information for as long as your account remains active or as needed to provide you with services. You can close your account if you no longer want us to use your information. We will keep data only as long as necessary to comply with requirements and legal obligations, resolve disputes, operate our site, and enforce our agreements. You can inform us of any changes or requests regarding your data, and we will update or delete your personal information according to our obligations under applicable data protection law.
Information You Make Available
Specific details about yourself, including your avatar, name, short bio, and username, may be visible on our website's online community. We are not responsible for any personal data you share on the online community, as it can be seen, collected, or used by others in ways beyond our control.
Information We Share
We do not sell, rent, or license your information or data to third parties. However, we may share your data with other businesses (our service providers) to enable them to provide services to you or us (for example, handling your orders). These service providers must protect your data adequately and are prohibited from using your data for any purpose not authorized by Zen Proto LLC or you.
By agreeing to our privacy policy, you consent to Zen Proto LLC transferring your personal information from your home country to third parties worldwide. Zen Proto LLC maintains offices in the United States and works with service providers globally.
Communications From Zen Proto LLC
As part of our services, you may occasionally receive emails and other communications from us. These emails are separate from any emails you choose to receive through your account settings. Account-related communications are essential for the Services, such as password recovery and notifications about policy updates, including this privacy policy. You cannot opt out of these communications unless you close your Zen Proto LLC account.
Your Financial Information
We do not currently collect financial information directly, as it is handled and stored by our third-party payment processor. However, we may occasionally request and receive some of your financial information from this processor to complete transactions you have initiated through our services, to protect against or identify potential fraudulent transactions, and to manage our business as necessary. We will employ best practices to safeguard your financial information in these instances.
Transfer of Assets
In certain situations, we may decide to buy or sell assets. During these transactions, user information is usually among the transferred business assets. Additionally, if we were to be acquired, go out of business, or file for bankruptcy, a third party would transfer or acquire user information as part of our assets. You acknowledge that such transfers may occur, and any purchaser of our assets or the company itself may continue using your personal information as described in this policy.
Access and Disclosure
We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to:
Comply with laws, regulations, legal processes, or governmental requests.
Enforce our Terms and Conditions, including investigating potential violations.
Uphold our Content Policy, including examining potential violations.
Detect, prevent, or address fraud, security, or technical issues.
Respond to user support requests.
Protect our rights, property, and safety, as well as the rights and safety of our users and the public. This may involve sharing information with other companies and organizations to help prevent fraud, spam, and malware.
Disclosure to Governments, Third Parties, and as a result of Lawful Court Order
Except in emergencies or when required by our Terms and Conditions or Privacy Policy, Zen Proto LLC mandates a valid and sufficient legal process to compel the disclosure of records or information about its users. This legal process may include a subpoena, warrant, or court order and must provide enough details to identify the user's account while minimizing the risk of disclosing information from unrelated accounts.
When we receive legal requests from non-governmental third parties seeking records or information about a Zen Proto LLC user, we may notify that user. This notification may include a copy of the legal request. If appropriate, Zen Proto LLC may also grant the user sufficient time to appear and contest the legal request in court.
Our policy is to inform users about requests from law enforcement and government agencies for their information before we comply unless legally prohibited. Zen Proto LLC may postpone this notification in cases involving threats of death, bodily harm, or child exploitation. We will also notify users about grand jury subpoenas seeking their information.
If you are a law enforcement or government agency representative and would like to prevent a user from being notified about a specific request, please provide legal justification when you submit your request. Once the grounds for non-disclosure have expired, we will inform the user.
All requests for access to user data should be submitted to support@zen-proto.com.
When you visit our website, we automatically collect certain information, including the number of visitors and the pages they access. This data helps us understand how to better tailor our website to meet visitors' needs. We gather this information through various methods, such as cookies, Google Analytics, and IP addresses.
When you visit certain websites, cookies are small pieces of text stored on your computer's hard drive. We use cookies to help us understand whether you are a returning visitor or a new one and identify site features that interest you the most. Cookies can enhance your online experience by saving your preferences while you browse our site. Most web browsers provide instructions on how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. However, please note that without cookies, you may not be able to fully utilize all features of our website.
Our website utilizes Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how users interact with our website. The information generated by these cookies, such as your IP address, the URL visited, and the date and time the page was viewed, is transmitted to and stored on servers in the United States. Google uses this information to monitor your website use, compile reports on website activity for operators, and provide other services related to website activity and internet usage. Google may share this information with third parties when required by law or when those third parties process the data on Google's behalf.
You can refuse cookie use by adjusting the settings in your browser; however, please be aware that not accepting cookies may prevent you from fully enjoying all the features of our website. By using this website, you consent to Google processing your data in the manner and for the purposes described above.
An IP address is a unique identifier that electronic devices use to communicate with each other over the internet. When you visit our website, we may collect the IP address of the device you use to connect to the internet. We use this information to determine the device's general physical location and to understand the regions from which our website visitors originate. Additionally, we may use this information to improve our website.
Our website may offer links to other websites for your convenience and information. We strongly suggest reviewing the privacy notices or policies of any linked sites you visit.
If you have any concerns about how we use your data, please inform us, and we will do our best to address your issues. If you have any questions or comments about this Privacy Statement, please contact us at support@zen-proto.com.
We reserve the right to change this privacy statement periodically. We will post any revisions on our website and may also notify you through the service or via email. Therefore, please check the website frequently to review the latest version. The use of the information we collect is subject to the Privacy Statement in effect at the time the information is used.
In addition to what is stated in this Privacy Statement, you will be informed when your personal information may be shared with third parties and have the option to prevent such sharing.